Effective as of: June 18, 2018
You should also read our Terms of Service which set out the contract between you and Niantic.
1. Who decides how your information is used?
Niantic, Inc., is the data controller responsible for making decisions about how we use your personal information. If you have any questions or comments on this policy, you can:
Email us at firstname.lastname@example.org
Write to us at 1 Ferry Building Suite 200, San Francisco, CA 94111
Contact our Data Protection Officer at email@example.com
2. The information we collect about you and how we use it
We need to collect and use certain Personal Data to provide the Services to you and fulfil the promises we make to you in the Terms of Service:
When you sign up for our Services you give us Personal Data voluntarily by providing it to us, for example when you sign up for an account. We collect and use that information in order to authenticate you when you register an account and use the Services, to make sure you are eligible and able to receive the Services, and so that you receive the correct version of the Services. That information includes the in-game username you choose to use on our Services, and internal account IDs that we assign to your account.
If you choose to link your Google account to the Services, we will collect your Google email address and an authentication token provided by Google.
If you choose to link your Facebook account to the Services, we will collect a unique user ID provided by Facebook and, if permitted by you, your Facebook registered email address.
Some third-party providers may notify you that they make additional information, such as your public profile, available to us when you use their single sign-on services. We do not collect that information from them.
We collect and use your device location information as you use our Services, including how you move around and events that occur during gameplay. Our Services include location based games whose core feature is to provide a gameplay experience tied to your real world location, so we need to know where you are to operate these games for you, and to plan the location of in-game resources (for example PokéStops within Pokémon GO). We identify your location using a variety of technologies, including GPS, the WiFi points you are accessing the Service through and mobile/cell tower triangulation.
We also collect and use your in-game actions and achievements as well as certain information about your mobile device collected during gameplay (including device identifiers, device OS, model, settings and information about third party applications installed on your device), to operate the Services for you and to ensure that we provide a fair gaming experience to all players in accordance with our Terms of Service (which includes anti-fraud and anti-cheating measures).
We also use the information above to show in-game sponsored locations that are in your vicinity as part of the gameplay experience.
We further use the information above in order to provide technical and customer support to you.
You also give us Personal Data when you make a purchase through us, subscribe to our publications, enter a competition, promotion, sweepstakes or survey or communicate with us. Depending on which of these Services you use, that may include your name, mailing address, phone number, country of residency, date of birth (as needed to verify eligibility), and email address. We use that information to fulfil those Services to you and to provide related customer support to you.
In addition, we have and rely on a legitimate interest in using your Personal Data as follows:
Using your IP address, browser type, operating system, the web page you were visiting before accessing our Services, the pages of our Services which you browsed or the features you used, and the time spent on those pages or features, the links on our Services that you click on, device identifiers, as well as actions you take during gameplay, your in-game user settings and preferences and your in-app purchases to understand who is using our Services and how.
Using your contact information, namely your email address in order to communicate with you to provide technical and customer support.
Using your email address and device information in order to share updates and news about the Services with you either within the games or by email. You can unsubscribe from these at any time in your device settings or in-app settings.
To provide social features within our games so you can interact and play with other players, including storing your communications with those players, find your friends and be found by them, and share your gameplay experience and achievements with your friends.
To offer new or additional features for our Services.
To organize and run live events based on or featuring our games. Note that when you participate in live events your in-game actions and achievements, in-game username and your avatar will be visible to other event participants and to the public (for example on leaderboards displayed at the event and online).
To carry out anti-fraud and anti-cheating measures and to ensure that you and other users are complying with our Terms of Service.
To make legal or regulatory disclosures.
We will only use your Personal Data to do the following if we have your consent:
If you elect to enable the Facebook User Friends permission available in some of our games, we will import from your linked Facebook account the list of your friends who also play the game and enabled Facebook User Friends. If you enable that permission, your Facebook profile picture and the name on your Facebook account will be visible to your friends in-game. You can change your mind and unfriend other players at any time from your in-app Friends settings. You can also revoke Facebook permissions for our games directly from your Facebook account settings.
Send you marketing materials by email or via in-app notifications. You can unsubscribe from these at any time in your device settings or in-app settings.
While you may disable the usage of cookies through your browser settings, Niantic currently does not respond to a "Do Not Track" signal in the HTTP header from your browser or mobile application due to the lack of industry standard on how to interpret that signal.
3. Who we share information with
We will not share any Personal Data that we have collected from or regarding you except as described below:
run, operate and maintain our mobile games through third party platform and software tools;
perform content moderation and crash analytics;
run email and mobile messaging campaigns;
perform game and marketing analytics;
administer live events, competitions, sweepstakes and promotions, including registering players, managing check-in and attendance, verifying eligibility and prize fulfilment;
provide technical and customer support.
Information Shared with Third Parties. We share Anonymous Data with third parties for industry and market analysis. We may share Personal Data with our third-party publishing partners for their direct marketing purposes only if we have your express permission. We do not share Personal Data with any other third parties for their direct marketing purposes.
Information Disclosed for Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We only share information about you to government or law enforcement officials or private parties when we reasonably believe necessary or appropriate: (a) to respond to claims, legal process (including subpoenas and warrants); (b) to protect our property, rights, and safety and the property, rights, and safety of a third party or the public in general; and (c) to investigate and stop any activity that we consider illegal, unethical, or legally actionable.
Information Disclosed in Connection with Business Transactions. Information that we collect from our users, including Personal Data, is a business asset. If we are acquired by a third party as a result of a transaction such as a merger, acquisition, or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your Personal Data, will be disclosed or transferred to a third party acquirer in connection with the transaction.
4. How your Personal Data is transferred
If we transfer your Personal Data from the European Economic Area (EEA) to other countries, including the USA, we ensure that a similar degree of protection is provided to your Personal Data as within the EEA by ensuring that at least one of the following safeguards is implemented:
The country that your Personal Data is transferred to is a country that the European Commission has deemed to provide an adequate level of protection for Personal Data as the EEA.
We use specific contracts approved by the European Commission which give Personal Data the same protection as it has in Europe when we engage with service providers.
Where we engage with service providers in the USA, they are part of the EU-US Privacy Shield, which requires them to provide the same protection of your Personal Data as it has in the EEA.
5. How we keep your Personal Data safe
We have appropriate security measures in place to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, improperly altered or disclosed. We also limit access to your Personal Data to employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
6. How long we will keep your Personal Data
When we no longer need to use your Personal Data and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it so that it can no longer be associated with you.
7. Your rights and choices
You have certain rights in relation to your Personal Data. In order to exercise these rights, please contact us at:
Request access to the Personal Data we hold on you.
Delete or correct your Personal Data. The easiest way to update your account information is via your in-app settings. You can also submit a customer support request through our support website herefor Pokémon GO, or here for Ingress.
Object to us processing your Personal Data. Some of the Personal Data we hold is necessary for us to provide the Services to you and fulfill the promises we make to you in the Terms of Service.
Ask us to stop using your Personal Data, including for marketing and promotional purposes (but be aware that sometimes we need to use your Personal Data in order for you to use the Services).
Have your Personal Data transferred to another organization (where it is technically feasible).
Complain to a regulator. We'd appreciate the chance to deal with your concerns directly so we'd prefer you to contact us first. However, if you're based in the EEA and believe that we have not complied with data protection laws, you can complain to our regulator, the UK Information Commissioner’s Office, or with your local supervisory authority.
The law provides exceptions to these rights in certain circumstances. Where you cannot exercise one of these rights due to such an exception, we will explain to you why.
We offer you choices regarding the collection, use, and sharing of your Personal Data and we’ll respect the choices you make. Please note that if you decide not to provide us with the Personal Data that we request, you may not be able to access all of the features of the Services.
We aim to provide the information or complete the outcome you request within 30 days.
If we learn that we have collected Personal Data of a child under the age of 13, or in the EEA 16 or the age needed to consent to the processing of personal data, and we do not have parental consent, we will take steps to delete such information from our files as soon as possible.
10. Third Parties
11. Game Specific Disclosures
Additional Privacy Information for Pokémon GO
Pokémon Trainer Club Accounts. You can sign up for Pokémon GO using your third-party Pokémon Trainer Club ("PTC") account administered by The Pokémon Company International (“TPCI”). If you choose to do so, we will collect from TPCI your PTC registered email address, your PTC username and a unique PTC user ID. If you are registering your PTC account on behalf of your authorized child we will also collect some Personal Data about your child. See the “Accounts with Children” paragraph below for more information.
For U.S. residents, after a Parent has registered a PTC account, TPCI will verify the Parent’s identity by asking for the sum of the first and last digits of the Parent’s social security number and the Parent’s name, date of birth, and street address. TPCI will not share that information with us. After TPCI verifies the Parent’s identity, it will ask the Parent to consent to the Child accessing Pokémon GO. If a Parent does not consent to a Child’s access to and use of Pokémon GO or does not verify their identity through the consent process, Niantic will bar that Child’s registration on Pokémon GO and prevent the Child’s access to and use of the game.
Information shared with other players. When you take certain actions in Pokémon GO and capture a Gym, your (or your authorized Child’s) username will be shared publicly through the game, including with other players, in connection with that Gym location.
Apple Watch and Apple Health App Data. If you use Pokémon GO with your Apple Watch, with your consent we use the Apple HealthKit APIs to read and/or write certain data about your fitness activity (Step Count, Calories Burned, and Distance Walked) to the Health App Database on your device (the "Health App Data"). We may store Health App Data on our servers in connection with your Pokémon GO user account. We use Health App Data to provide you certain functionality in the game (such as distances walked to hatch eggs), and to ensure you get “credit” in your Apple Health App for all of the walking you do while playing Pokémon GO. We will not use Health App Data for marketing or advertising purposes. We do not store Health App Data in iCloud. Pokémon GO cannot read from or write to the Health App Database without your consent.
Additional Privacy Information for Ingress
Information shared publicly. When you play Ingress, as part of the gameplay the following information about you will be shared through the game (including with other players directly within the app, in game notifications emailed to other players as part of the gameplay, and online on the Ingress Intel Map website), and will therefore become publicly available: your in-game username, messages sent to other users in COMMS, and in-game portals that you interact with, as well as your device location whenever you take an in-game action.